– Australia Post Customer Service

Australia Post Corporation is Australia’s one of the largest retail networks having different post offices in all areas of the countries, no matter rural or urban. It is a corporation currently owned by the government of Australia that provides postal services to the people.

Australia Post Customer Service

Causes of the originally coordinated postal help in Australia started back in 1809 when individuals just depended upon the word and generosity of others to pass on through means of any notes or messages they wished to send somewhere else.

Australia Post is probably the greatest service for the posts serving the clients of the country’s private ventures as 66% of its nearby Post Office organization and bundle supporters have independent companies themselves. The organization is continually attempting to improve and prepare better approaches to convey fundamental services and administrations to all Australians.

Australia Post Customer Feedback Survey at

To improve the experience and trust of their clients, the Australia Post Customer service is working a lot on their policies and their services. For this purpose, they started an online Australia Post Customer Feedback Survey that includes a lot of questions related to their services and management, which a client has to answer to provide a feedback response.

Australia Post Customer Experience Survey is for all the visitors or the people who have used this post-service so that they can leave honest opinions or negative thoughts or comments if they have any regarding their services. Australia post customer service is shortly known as AusPost service that appreciates a client’s response and does their homework on what to edit or improve and what not to.

The plus point to taking Aus Post Customer survey is that users are offered to get a $5000 gift card prize after they have performed the survey through their online link at By performing this survey, you will get entry into the Aus post Customer feedback survey Drawing competition. This gift is received after submitting the survey.

Requirements to Take Australia Post Customer Satisfaction Survey at Survey

Australia Post Customer Satisfaction Survey

For being eligible to take the Aus post Customer feedback survey, you have to fulfill some requirements, and then you are allowed to take the survey. Here are the requirements.

  • You should be an Australian inhabitant
  • You should be any of the representatives, chiefs, officials, or any of the close relatives of the employees of the Australian Postal Corporation to take the survey.
  • You need your parent’s permission in case that you are younger than 18 years.
  • You should visit the post mail center recently for participation and have a qualified buyer at the counter to get a limited-time receipt, and that must behave to get all the subtleties to take the Australia Post Customer Feedback Survey.

Steps to Take Australia Post Survey at Survey

Before starting with the AusPost My Visit Survey, you need to know some easy guidelines that will help you take the Australia Post Customer Survey very easily online. Follow the easy steps below so perform the Aus post visit survey easily.

  • At the absolute first page of the review site, you can discover a link given through which you can check the terms for this survey.
  • After checking on the authority rules, you need to tap the “Next” catch to continue
  • Enter the source ID number from your Australia Post receipt in the main field of the page.
  • Then enter receipt number.
  • Hit the “next” button with a click to reach the inquiries. Where you will be posted according to your most recent Australia Post visiting experience.
  • If you don’t see the ID or Receipt Number, then you cant start the survey. You can tap the separate option that is available on the page.
  • A different window containing some example Australia Post receipt picture will be shown to assist you with finding the data on your receipt by featuring the source ID in red and receipt number in green.
  • When you are finished with the feedback review, you should present your basic info and contact subtleties like your complete name, telephone number, and any extra data whenever needed to participate in the Prize Draw Contest.

Get More Free Reward Prizes

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Australia Post Survey Sweepstakes

The qualified Australian Post clients are given an elective method to partake in the Prize drawing competition. The contestant can take however many surveys as they wish, yet every one of the info should be founded on a different qualified buy and the first receipt.

One Prize that is $5000 worth of gift vouchers will be granted to the lucky winner. The gift voucher to be controlled by the Promoter Australia Post in collaboration with the winner from a choice of gift vouchers accessible in AusPost outlets.

  • The winner will get receive the phone call from Aus Post.
  • Reward should be taken within time frame.

Contact Information

If you want more info regarding the Australia Post customer feedback survey or to get more info on their survey, you can make use of their number to contact them, which is given below.

Make a free call at 1800 443 930

Reference link

Australia Post Official Website:

Australia Post Survey URL:


That’s all about Aus Post customer feedback survey. Here we have covered everything related to this survey.

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13 thoughts on “ – Australia Post Customer Service”

  1. express post from roxby downs sa, birthday card to coffs harbour fri 21/05/21, 12.23 pm. check tracking 8,45pm 24/05/21, still only showing roxby downs. what is going on???

  2. I went to the Saisbury Nth. post office to pay my electricity bill but i had to wait about 5 minutes because the guy in front of me wanted some money but his credit card would not go through. It did eventually. There was only one lady behind the counter so i let it slide but i think some other people would have gotten upset.

  3. Well can’t even get into the survey part. So that says it all. Bad Australia Post. You need to lift your game. Was told a letter to 40 km up the road would take weeks. Is it going by horse and cart. Told to pay more for to get there in two days, then told to pay a little extra for guaranteed next day delivery. Was posted on 6 August and still has not got past the sth distribution centre. So extra money paid means it will take a month. So disgusted. You know there was a time when you really could rely on Australia Post. Not now.

  4. The Oak Flats Post Office staff are always so helpful. I often send parcels interstate and the staff help me work out what bag I need and make the experience so easy

  5. Had a nice visit to the local P/O ,Emily one of your staff was very pleasant to talk to , she did suggest I browse the shop when leaving and pick up the new catalog at the front door

  6. What a farce.
    Went to the time and trouble of entering all my details and then it wouldn’t allow me to go any further requiring that my names be more than two digits which of course they certainly were. There was no way I could get past this point. Hopeless waste of time.

    Australia Post, you would be better off looking at decent promotions rather than the stupid schemes that do nothing to enhance your reputation

  7. I’ve been visiting Australia Post in Halifax Street for the past five years. I cannot fault the service and friendly assistance always given to me, especially when posting parcels to family in King Island. Parcels have always arrived at their destination.
    Thankyou to all the Staff for your consistent, friendly and professional service.

  8. Outlet 248356 provides a more than excellent service with friendly, polite and knowledgeable staff. Nothing is a problem. Happy staff must have a good boss

  9. Outlet ID : 738742

    The wonderful staff at this Post Office are always pleasant, helpful, give sound advice….
    and especially at this time of COVID provide a vital service in keeping families, friends and
    loved ones connected. We really appreciate them. Well Done !!!

    It is a pleasure to visit and have our postal needs attended to by such competent individuals
    who also make up a great team. Wisdom, Peace and Strength to you all.

  10. Am trying, without success, to locate an item that was sent on 25/11/2021. The tracking number that I was given does not seem to exist and I have been into the Post Office where I sent the item who are perplexed as to what has happened. They advised me to ring Australia Post – have done 4 x times to try and resolve this issue. Cannot seem to get to speak to ANYONE !!!!!! Every time I provide the tracking number, a ‘voice” repeats a number that bears absolutely no resemblance to the one that I provided. Very frustrating. I had always been a great fan of Australia Post but today that has gone – I am giving up and will just forget about the parcel and put it down to a bad experience. Anyone reading this, be aware that just because you are given a tracking number does not mean you can actually track the item.

  11. I visit in colonnades post office for apply aus passport durning filings forms lots of mistake I did .but girl who look after my form she lovely lady amezing job she happy for her way of deal with clients


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