TellHappyStar – Official Hardee’s® Carl’s Jr. ® Customer satisfaction feedback Survey
TellHappyStar is nothing but an official Customer feedback survey at www.tellhappystar.com conducted by Hardee’s® Carl’s Jr. ®. The main reason for conducting tellhappystar survey is to know how the customer feels about the services provided by the company. Once the tellhappystar feedback survey is conducted based on several ideas given by customers they will try to implement the new updates to improve customer satisfaction.
The Hardee’s® Carl’s Jr. ® Customer satisfaction feedback Survey at www.tellhappystar.com is simple to complete. In this survey, you will be asked to answer some of the questions asked in the feedback survey. In such places, you need to rate the services offered by them. In TellHappyStar Customer Survey you need to answer questions based upon food quality, the taste of the food, atmosphere of the restaurant, employees’ behavior, etc.
You must know that the TellHappyStar Customer survey is conducted seasonally. The company fixes a proper schedule about conducting the Customer survey. Once the survey period is successfully completed. The participant will be contacted through the address provided by them to receive the award. If you have visited the Hardee’s® Carl’s Jr. ® restaurant don’t forget to take part in the Customer survey.
Tellhappystar.com Survey Details
|Survey Name||TellHappyStar Customer Survey|
|Survey Reward||Hardees Validation Code for a FREE SMALL DRINK, FREE SMALL HASH ROUNDS|
Why participate in TellHappyStar Customer survey and it’s the reward?
TellHappyStar.com Customer survey is conducted to get a genuine review of the services provided by the company. This feedback survives will help the company to improve its service quality and attract more customers towards them. The customers who participate in the TellHappyStar customer survey, they have to complete the whole feedback survey in the stepwise process.
One successfully finished the survey. You will get qualified for a free meal at Hardee’s and Carl’s Jr. To redeem this offer you will be allowed with a code. This code is valid for 30 days from the date you receive the code. And You will qualify to win a $1000 gift card.
So if you are interested to take part in the TellHappyStar feedback survey then you can read the below rules and requirements to be a part of this survey.
Rules to participate in TellHappyStar – Official Hardee’s® Carl’s Jr. ® Customer feedback Survey
➽ The participant age must be minimum18 years or equivalent.
➽ One receipt can be used by only one user to take part in the feedback survey.
➽ You must be able to know either Spanish or English.
➽ The residents of Canada, the United States of America and the United Kingdom are able to participate in the TellHappyStar feedback survey.
➽ The employees and their friends, family members won’t be allowed to take part in the feedback survey at Hardee’s® Carl’s Jr. ®.
Tellhappystar.com Survey – Requirements
➽ You must have a receipt of the latest visit to Hardee’s® Carl’s Jr. ® restaurant.
➽ You must need a laptop or computer with an internet connection to answer the feedback questions online.
➽ You have to participate in the feedback survey within seven days from the recent visit. If it’s more than 7 days then your receipt won’t qualify for the feedback survey.
➽ You must be able to fill the feedback survey application form online.
How take Hardee’s® Carl’s Jr. ® Customer Survey at Tellhappystar.com
➽ You can start the feedback survey by visiting the official website of Hardee’s® Carl’s Jr. ® or click on the link provided below
Click here:- www.tellhappystar.com.
➽ You will see a new page opened on your screen. Here you need to fill the date, time and receipt code by looking at the receipt you have.
➽ Now you have to select the language. You can select any one the language based upon your preferred language.
➽ At this point, you need to rate the different questions based upon your latest experience at the Hardee’s® Carl’s Jr. ® restaurant. You can rate the food, furniture, atmosphere, etc. in a scale of 0 to 5.
➽ In the next step, you need to fill up your contact address such as phone number, email address, house number, area, locality, etc.
➽ Once verify that all the details provided by you are correct. Once checked you can click on the submit.
➽ Within a few minutes, you will get a message that you have successfully finished the feedback survey.
Get More Free Reward Prizes
Pros of participating in the www.tellhappystar.com survey
➽ The Company will be able to improve its services as per customer demand.
➽ Feedback works as a good relationship between the customer and the company.
➽ It encourages the customer to visit again and again.
Cons of participating in the www.tellhappystar.com survey
➽ Customers generally don’t provide genuine feedback.
➽ You need to finish the survey within the given time period.
All the above guiding tips will help you to participate in the feedback survey and help to claim the reward.
Hardees Stores Near Me
Official Twitter Account – Hardees (@Hardees)
FAQ’s – Tellhappystar
Does Carl’s Jr and Hardee’s offer any rewards for their customer survey?
Carl’s Jr and Hardee’s are conducting an online survey for their valuable clients to review their services and administration online. There is an online survey available for this purpose at TellHappyStar survey. The rewards for completing this survey are offered by both of these fast food organizations. This may include various discounted food items and sometimes free meal as a reward for completing the survey. Usually, they give free small hash rounds, free fries, or free small drinks.
What is TellHappyStar Survey?
Tellhappystar is an online survey at www.tellhappystar.com for both Carl’s Jr and Hardee’s. This survey includes various questions related to these business organizations to get customer feedback and review the performance of their work. With the help of this survey, clients can help to review their services, environment and other things and also give positive feedback.
Is Hardee’s and Carl’s Jr a good brand?
Hardee’s and Carl’s are some of the most famous restaurant chains spread in America to serve millions of customers. They provide quality food and services to the customers with a fresh item menu and quality service, and they also conduct a survey to get responses and improve their services to be better.
Where can i perform an online survey for Carl’s Jr and Hardee’s?
- You can connect directly to TellHappyStar Customer Survey at: www.TellHappyStar.com.
- You can go directly to Carl’s Jr. website at: www.carlsjr.com.
- You can reach Hardee’s website at: www.Hardee’s.com.
Can I redeem the reward from Carl’s Jr as a prize in cash?
No, it is not possible to avail or redeem the obtained reward in cash from Carl’s Jr. The obtained reward can online be taken as a deal or discount on any item in the next purchase. This may include free drinks or free small hash rounds.
What if a user is unable to complete Hardee’s requirements of the Survey?
In case you are unable to meet the requirements of Hardee’s customer satisfaction survey, then it is not possible or you to partake in this survey. You will need to fill the requirements first to be eligible and start the survey.
What are the requirements for TellHappyStar Survey?
Requirements for TellHappyStar Survey are:
- A Tell Happy Star product receipt.
- Spanish or English understanding.
- One person per survey entry.
- A device with web association connectivity.
- 18 years or above.
- Any employee relevant to the organization are not eligible for this survey.
Does Hardee’s offer takeout services?
Yes, it is offering takeout services to its customers.
How is Hardee’s rated?
Among various reviews and responses from the clients according to a survey, Hardee’s is rated with the following.
- Food: 3.5
- Atmosphere: 3.5
- Service: 3.5
- Value: 3.5
What is Hardee’s Customer service number?
You can make a call to Hardee’s customer service on their contact number: (410) 760-3241.
I am Marry Soni. Since 2015, I’ve been a blogger, and I adore writing. I greatly enjoy writing about survey and login guide. I maintain numerous blogs, including https://takesurvery.com/. [email protected] is how you may get in touch with me.
165 thoughts on “Tellhappystar star.com – Take Official Survey at www.TellHappyStar.com”
The customer service is great here the food is freshly cooked and tastes amazing.
You need to fix your survey program. I accidentally grabbed wrong receipt for survey & got invitation expired message. Now no matter how many times I exit my browser & return to the site it either lets me put in the 4\22\21 receipt info then tells me the invitation is expired(IT ISN’T) or it just keeps opening straight to the invitation expired (so screw off) page! I like your food but your IT’s website setup sucks.
This happened to me as well. I think you have a certain time period to take it. Maybe within 3 days. So I do mine the same day now
I tried multiple times to answer your survey and it keeps telling unable to complete the survey based on the information I provided. I input the store, date, time and I am 18 or over yet I still can’t answer the surveu. The store #is 1100614, date is 04/24/21 and time is 9:26:50 AM. What am I doing wrong?
Vickie Murray email is [email protected] and my cell phone is 415-760-0413 if you care to respond
Hardees, Store#1503409 , Milford Plaza , 698 N. Dupont Blvd. Milford Delaware 19963.
This was the most surprised experience in customer service that I have experience in a long time at a Hardees. Most of them in the Dover, Camden areas are awful in service and cleanness.
The Milford store was great in greeting, asking questions, not rushing through the ordering, thanking several times with a smile, making sure everything was to our to our liking. It shows in the management training and the great respect for the management and fellow workers that all working there enjoy their jobs. This shows up in the way they come across to their customers. I wish all the others would take note in this customer service policy which is not followed in the rest of the Hardees in this area. A very pleased customer with the Milford Store. Even the money receiver was happy to see us at the drive up window. Not in the process of taking money, but concerned in us the customer. KEEP UP THE PLEASENT ATTITUDE! and great service ,I will be back along with friends and family.
Carls Jr restaurant #1100483
My husband and myself visites the location on 2nd street in El Cajon, CA to order a few things. We ordered through the drive thru and as we approached the window we asked the young lady if we are able to use the coupons. She asked if we entered the coupons, as a customer at a take out restaurant what does that even mean? She closed the window then proceeded to enter the coupons and gave us a new total. We paid for our items. I asked my husband to pull in a parking spot next to the restaurant to check our food to make sure the correct items were inside the bag. We noticed 1 item was missing, I proceeded to call the restaurant and received no answer. We get back into the drive thru line and explain that we are missing 1 item very politely. The same young lady didn’t apologize she said to pull up to the window. We get to the window and hand her the receipt. The she looks back at her co- worker and grabs the sandwich. As she hands the sandwich to my husband she still doesn’t apologize. The restaurant makes a mistake and doesn’t own up to it. Their customer service sucks and needs to learn what customer service is all about. This young girl was so unprofessional, that she doesn’t belong in customer service.
TellHappystar.com says it cannot process survey because of info supplied.
Store 5775 (4628 South Main Street Rockford IL)
date 4/30/21 (that was 4 days ago – inside of the limit of 7 days)
Very disappointed in service – watch my order sit on the warming table for nearly 5 minutes while the employees were busy running to the back, taking more orders and standing around,
I really don’t enjoy warm (not hot) dried out sandwiches. The Big Hot Ham N Cheese WAS one on my favorites of all fast foods – getting it cold and dried out ruined that for me, and I cannot even complain through the Survey!!
great food great service cant say enough good about hardees
Great food Great service
Effingham location has a rude bitch working the drive up window flat ignored my order my step dad got his and they charged way to much there’s barely any sausage in his biscuit and gravy no black pepper I won’t be coming back to this place the shit hole they all need fired and the place shut down for good
Fast, friendly, good!!
I was just at a Hardee’s for breakfast as I had just got off of work. I have always raved about Hardee’s breakfast. Today was another story. For as expensive as their breakfast is, it was cold. There is nothing worse than eating cold eggs. Also I was unable to fill out a survey as I never received a receipt. Usually they are really good about taping one to the sack. Not today. I was very disappointed for the price that I paid. It will be a while before I return to that Hardee’s again.
The service at this restaurant was poor in the middle of taking my order the associate stopped and started making burgers for other orders leaving another associate to finish taking my order. The associate wrang up the wrong sandwiches. Waited over 30 minutes to receive my order other customers after me were served their order before I received mine. The store in question is Carl’s Jr 1102552 located at 20 South 1550 West Brigham City Utah 84302.
20 min line before order and after only ketchup poor service never again Juan Fernando 1505 highland Ave store
I went to your Carl’s in Yuma, Az 101353 on 5/22 @ 1:01 pm. I tried doing your survey but not get in So I just wanted to say it sucks to go to a drive thru with one worker helping 1 car at a time. I mean take their order take their money and give them their order than help the next car. This is ridiculous for a fast food. The service was poor especially because of what you charge it is crazy to order 2 combos and pay almost $30. Just reminded me of why I stopped going there after it being one of my favorites. Thank you
You guys need to fix your survey every time I try to the survey it says that my date is out of date which is 7-17-2021 please fix.
Please Try again with the 17-07-2021 date.
Not happy about the food quality. Went to a Carl’s Jr in 7162 Broadway, Lemon Grove CA for what we thought would be an excellent lunch like we have had many times there. We ordered a super star meal, a western burger meal, no sauce fries no salt, and onion rings. What we got was the two meals, fries had salt and the onion rings had so much salt on them that the salt was all you could taste. So the meals to us were ruined. As for the drinks my husband got what he wanted, I did not. I wanted the raspberry ice tea that machine dispenser didn’t work so I opted for root beer, still not what i wanted. when leaving I asked the only person at the counter “When did you guys start putting salt on the onion rings?” he replied “About 15 minutes ago and if you didn’t want salt you should have told us. ” I replied “I ordered no salt on our fries and still got salt” I then walked out of that store. The thing that makes it so bad was not a month ago we had a great meal there, that is why we only went there. I am not sorry to say that We will not be returning to that Curls Jr again.
When I first walked into the establishment it the floors were really clean all the packets were in The Right Slots and the employees were very kind and smiled and ever fast
Don’t like the new size of the LG cups I enjoyed that the size of the old Lg cup were bigger which allowed my drink to last longer……
I just visited your store#1101100. The gal wearing the managers shirt was rude. I asked for “no onion” on my burger and she rang up “no tomato.” When I tried to correct her, with an attitude, she said, “You said no tomato.” Disregarding the attitude, the phrase “you said…” should never be stated in the customer service business! “I heard…” or “Sorry, I heard…” should be used instead. This changes the statement from accusatory to accepting culpability. I was a manager in retail for 40 years and would not accept my customers being treated in this fashion. Thanks for listening, Jon Frey
I went to the 327 store in Bend ,Oregon and while I was ordering, the drive-thru person couldn’t hear so I had to keep repeating myself. I also had to correct the order 3 times. When I got to the window I was greeted by the “District Manager and told that I cursed out the attendant and that I was being rude none of which was true. I was told I wouldn’t be served. As a previous General Manager of the 327 store this is unacceptable. I’ll never go back!
The famous star is delicious and great
I went to the drive thru and ordered and Priscilla was very rude said that I can only use 1 coupon. Made me sit up front for 2 meals. This is fast food not a restaurant. Her customer service needs some help. Maybe she don’t like working for you.
Will not take my suvey
good quick breakfast on the road. Large coffee was undrinkable. Do t go thru enough drive threws to think to ask if the coffee is fresh. Worker at the window was pleasant
food. ordered the hand breaded chicken sandwich. looked like it belonged on a biscut. paid 6.99
really poor service
I have my receipt. Im trying to get code for buy one get one free sandwich.
My receipt for 11/08/2021 is unreadable in the area where time and store number should have been printed. This store is in Waupaca, Wisconsin 54981. I purchased a Big Chicken sandwiche and a drink. Was hoping to get validation code.
Tonight at Hardee’s in Selmer TN. At 5:32 pm, my wife and I went through the drive thru. We ordered a small hb chicken sandwich meal and medium super star meal, we were asked to pull up to wait. When the meal arrived 16 minutes later the chicken sandwich was not as ordered and the fries were stale and soggy. For the length of time we had to wait we felt compelled to complain.
I ordered a bacon Swiss chicken sandwich to get home and find a cluck or whatever to call this crap. Why do to even make those crap? Not only is my order fucked up, but I got this crap with a fucking pound of mayonnaise on it. What the hell.
I go to Hardee’s #1503025 in Rolesville North Carolina almost every day as my sister is up here recovering from surgery and likes your breakfast. She is allergic to eggs and I can’t tell you how many times the order is messed up with EGG on it. And I can’t tell you how many times they are out of stuff. One time they didn’t have Coke Zero for over a week?? I don’t understand why there are so many problems at that place? Can you tell me??? Allergies are serious and those orders should be check d well. If my sister didn’t like your food I would have stopped going months ago. Please let me know. Thank you. Carol Gist.
I’ll tell you what Bridgeton North Carolina Hardee’s is the worst Hardee’s probably you can go to like today I got a Hardee’s Breakfast Platter man that thing sucks and the chicken sucks really bad there too so that’s all I can tell you
I keep trying to take the survey (6 times so far.) I even called the restaurant to ask if I had the correct store code and was told to add a “1” at the end. Survey still rejects my info.
November 15, 2021
I took the survey, and it’s not giving me the code
Everything is good, customer sevice was satisfactory. But can’t seem to access survey to answer and get offers
Love this place and has good service and nice people
I have tried various times all I received is can’t complete try again ,this is my fifth try. Please advise what is wrong.Thank you.
While waiting for my drive thru order at store 1101651 in Oklahoma City, I heard a man, I believe he was either the store manager or assistant manager, cussing loudly using the F word several times and speaking disparaging comments about women. He was either talking on the phone or to someone sitting in the restaurant. The girl working the window apologized for his behavior. She is an outstanding worker.
Hardee’s is good place to eat I would suggest 2 biscuits in your bisquit and gravy
why is your site not allowing me to take the survey. thanks , linda morin
In trying to take survey I get a marketing firms history.
After several failed attempts, I have given up on your survey. I suppose you don’t want any feedback.
I was willing to make review on Hardee’s in huber heights but it would not let me so I’ll leave it right here I have not been to Hardee’s in a very long time due to the new manager being so rude and loud with the other guy manger but I decided to stop in on Thanksgiving to see how the store was holding up there’s only a few people saw before still there the kitchen lady always dose her and job and makes sure I’m taken care of the older lady that makes beautiful biscuits and then there was a tall black man that was helping in the kitchen when he saw that the customers was getting overwhelmed with the wait on there food he would put a smile on the their face by getting their food out to them and if the needed to wait a little long he would carry a conversation with he is one employee Hardee’s need good choice on hiring him I think he said his name was( Moe ) good job Moe hope to see you again
The food I received was terrible.
I ordered 3 bacon,egg and cheese biscuits. Very very dry and cold. The price was $13.77
This will be the last time I will visit Hardee’s. I wondered why there was nobody at Hardee’s
Now I know.
Order 439137 once again I have paid for a sausage egg and cheese and received a sausage and egg biscuit. I come there at least 3 times a week and this happens at least a 3rd of the time, mostly on weekends when the A Team is off. 1 thing they get right is charging me for the cheese and not giving it to me. I love the m-f team but your weekend team needs help.
Why will the survey not allow me to pug in info
Why will the website not allow me to put in information say thanks for interest but not valid .
Cl-1100422 ca Los Angeles
I ordered a 3 piece tender and the tenders where spoiled I they smelled funny and Tasted horrible. I was driving and had to pull over to spit it out. The fries tasted freezer burned.
I tried to put store number it is not correct.
4511 E.Pacific Coast HWY.
Long beach 90804.
I have DT#202
The Hardee’s in Angier is horrible! I got a cold big cheeseburger that the hamburger looked and tasted like it was microwaved! The cheese wasn’t even melted yet I waited for 5 min for my meal. You can literally take your finger run it across the inside of the bun and slide. I called and talked to a supposively manager she said anything ordered after 8:30 was made to order. That’s a flat out lie. This cheeseburger isn’t even hot, the cheese wasn’t even melted snd seriously the hamburger has been cooked or reheated in the microwave. The tea is just about old! I am so pissed. I should have sat in the line at McDonalds after this mess. Yes! The hamburger is in the bag and it’s going back
Ordered 2 hand breaded chicken sandwiches meal combos with onion, has no onion. Really???
Placed an order at Hardees store number 1502667. After waiting 15 min for my oder, I did not receive everything I paid for
I stopped at the one in Charleston, Tennessee @ the corner of Walker Trail. The man (Sam) working the window is the nicest person I have ever met at any Hardee’s anywhere, and I’ve been to a lot of them. In my opinion he should be working in some 10 star hotel somewhere. He actually made this customer feel that way. My food was fast, hot,and really good.
don’t have classic car
just want to take surveys
We love Ms. Jensen, but we realize she can’t be there from open to close. Every time we go there is only 2 people there helping customers. They never get the order right and when they do Ms. Jensen is there. Things need to change at the store or shut it down. They are also constantly out of cups, lids, napkins, and not sure what else.
I visited Carl’s on 5 Dec 21. I completed the required information. I got a message that, based on my information, I was denied validation. This is what I filled in: store #1101616, Date 12/5/2021, Time 11:57/24, Age Over 16, I got the message that the information said that the information disqualified me from finishing the format. I am a regular visitor at least once a week, there are at least 3 persons. I fill out the info on each occasion, as I started on the 5th of Dec. on 28 Nov, my bill was $61.4, as there were a number of guests. All went well. Comes now, an order of lessor value of $17.27 on 12/5/21, and it was declined, with no reason and it did not allow me to re-enter the information. The order date today is12/9/21, within the 7 day limit. Why was I denied to continue. I am upset about this. Max J. Bierek, 541/929/5881, if you wish to call me about this. Thank you, Max.
I have completed a survey and taken my validation code to my local Hardee’s drive through 12/8/2021 Kings Mountain NC . I live approx 6 miles from there, my food was cold, bread was hard, had no receipt, didn’t receive my buy one get one discount , I paid with my debit card, Ive called the store numerous times and no one has yet to answer what are we going to do the fix this
Unable to complete survey now that I think I accidentally added thar I was under 18 years old! I’m 64 and tried to redo with another attempt and it quickly locks me out due to info I entered! How to fix this?
My husband and myself were in the Breezewood, Pa. store #1503208 on 12-5-21. This is the worst hamburger we have ever. had. The meat was like it was boiled and looked grey. I guess we were stupid for eating this but I guess we were so hungry we thought it would be okay. Well, my husband has been sick all week with stomach problems and it’s been six days. I worked in the food industry for 30 plus years and I never complain but your stores need to improve what is going on.
After my order 1501519 came the onion rings were ok but the 2 big Hardee were cold. I will probably never go back there again. They also seemed not to appreciate my business. They were more interested in talking to each other.
Cannot find survey
I’ve tried to take the survey and it won’t let me, why do you put the survey on back of reciept if you don’t want people to take it.
The cashier Arcelia at this restaurant in Brawley, Ca. was very rude and did not want to give us any mustard or mayo pkg.
She said that they don’t have mustard anymore since they don’t sell hot dogs.
You kno what I always like Carl’s Jr. with mustard I have been eating them for years.
I feel that this place has no customer service at all and the way they refer to us as customers is very disappointing.
I know nothing is going to change here but Just so you know we as customers have other choices. it is sad that my favorite burgers don’t aim at satifying it”s customers. This is going to be known by my friends and relatives. If you read this post make something happen to make it right, Because si far it looks like they don’t care about customers.
And No I don’t want a free burger. I only want respect as a customer. Thank you.
trying to find the site that i fill out the recite to buy one get one free
I get error messages. Is this still running?
Yes it is working
Went to your store order a buy one get one free hand breaded chicken sandwich. Ordered both of them with cheese and bacon one lettuce wrapped. I received the sandwich with pickles only and the lettuce was not eatable. Also the zucchini and onion rings had a fishy after taste as if the frying oil was old. We visit at least once if not twice a month and I must say this is the biggest disappointment that I have ever had with any of your restaurants
I want to take survey but it won’t let me. Says I have to add an Chrome extension I do not want to add extension. What should I do?
Got in drive thru line… waited for 3 cars.. gave my order… 4 sausage egg biscuit.. 3 French toast… ordered 1st 3 cinnamon rolls they were out… paid 22.50.. Got home 4 sausage biscuits 3 steak biscuits… not French toast… now Christmas Eve morning.. Geeezzz
I ordered a #2 superstar combo for $12.75 and only got 1 burger patty I was pissed. Store# 1100836 Order # 317224
I just went to the worse Hardee’s ever it is in Carthage Missouri over charged for food that could not be eaten…so disappointed.
When ordering on drive thru I had 3 different people when ordering. When I got to the window. They couldn’t even figure out the order. They were just guessing. Dt-118
My family ordered 2 big hot ham and cheese meals & 1 sour dough burger meal all were lrg size my 2 bite into my sandwich I bit into a hair & it was the nastiest thing I’ve ever been thru!!! My wife & son are Very weak stomach and I think we need to get a refund
The food is always cold when you get it from the Hardee’s in Bailey NC
Received incorrect order, need assistance.
Order# 307285 cashier Paul.
We went the the Carl’s Jr in Buckeye AZ store#1101756 today, 1-1-2022. While at the taking our order we were told they only had small cups. We said that is fine. Then while at the window waiting for food the girl handed us our receipt and said we are waiting on fresh fries can you pull around to the front. We waited another 5 min and watch another patron try to enter the place but the doors were locked. When the girl brought us our food she said they are locked because they are short staffed. Fresh fries means hot! Like burn mouth and fingers. These fries were not hot, they were barely like warm. So we were lied to!. Then we got into our burgers. Cold!!!! The cheeses were not even melted!!! Totally lied to!!! And on top of that the doors are locked so we could not return the food with it going through the long line in the drive thru. We paid over $21 to get cold food because the staff is cooking things correctly.
We are very disappointed.
Unable to post review on tellhappystar.com.
order#30143449933853, 1/2/2022 Waycross Ga. 0740 am. I went to your store for the first time since they re-opened. The outside of the chicken i had was almost burnt. Half way though the chicken patty it was still not cooked. The lemonade was not lemonade more like water with a yick taste to it. However the hash browns were cooked and warm. The sandwich and drink was trashed. Guess i will not be going back. Its a shame because before it closed down because of the Covid me and my wife ate there every Sunday, but not anymore. I hope you can correct this problem.
could not find the place to fill out the survey. Your home page is very confusing.
Ordered bacon egg and cheese biscuit combo The breakfast biscuit was hard and the potatoes.order number was459237. I wouldn’t eat here again
I used the app to order online to expedite my order because I was on the way to work. I ordered at approximately 5:50 PM JANUARY 4TH. It takes me 10 – 15 minutes to drive to the restaurant. Stopped at the speaker and told the lady that I had an online order and gave her my name. There were 3 cars ahead of me. When I got to the window, the girl asked what my order was and she punched it into the register and told me how much I owed. I told her that I had already paid because it was an online order. I waited quite a while and finally got her attention. She said that she was waiting for biscuits. I told her to give me my food because I was on the way to work and couldn’t wait any longer. It was approximately 30 minutes from order to getting my food. The app is useless if it is going to take that long to get food! Order number 905731. It is very unlikely that I will ever order online again!
The commercial for Carl’s Junior has a grill so why are the hamburgers cold? I bet any employee that works there makes their lunch makes sure that their Patty is hot & perfect fries hot and fresh come on people customers who go there to get a burger should receive a hot Burger the cheese is not even melted when you received the burger
Survey is misleading. Makes it sound like by completing it you will get an item of equal or lesser value then your receipt but you don’t get shit. You it’s a coupon for buy one get one free and you have to buy something else. I can get those coupons out of the paper without getting misled by your false advertising on your survey. Carl’s Jr sucks. Why don’t you give me survey about you lying to me.
I came to the Harrogate Tn Hardee’s and had the very most wonderful, sweet, friendly, fantastically fabulous informative employee. Her name was Tonia Smith. I was at this location on January 11,2022 Tuesday at 6:32. There is no way possible for anyone to be any better than she was to me.
always have an outstanding experience at #1500735 store in St Charles Mo 63303 with Twanna and her Team–always friendly and efficient and food is A+++!
I went through the drive-through this morning ordered five biscuits to French toast gallon of sweet tea. They only gave me four biscuits. Stead of five. This is the second time it’s happened
The survey says my email is invalid.
After my last visit to Carl’s Jr., I filled out the survey on the website and got a validation code for “buy one at regular price and get one free…burger….” Today I returned an ordered two Jalapeno Double Cheeseburgers. The cashier was unable to use the code for the special, and the shift manager told me it didn’t apply to Jalapeno Doubles. No such restriction was indicated on the receipt with the offer.
Not a very good way to encourage repeat customers!
The girl that was working today, I did not catch her name, was really friendly and polite!
Horrible food. Cold, chicken only covered half of the bun, coke was flavorless. Not near normal for Carl’s Jr.
I need a correct store number for 582N Main St Clearfield, Utah
It did not take
I like Hardee’s food
Survey won’t accept my email.
Trying to do the buy 1 and get 1 free from receipt . it will not work tells me my invitation has expired. my receipt is two days old
I keep hitting the take survey and it goes to ads for different things / I have tried many times but cannot get survey to come up. I love and support Hardee’s but your survey site stinks
Do I really need to provide my credit card information to take the survey?
If so, I would rather not.
No You dont have to provide your credit card.
I gave a coupon for reduced price comb. The coupon was recieved at the drive thru. They still charged me 10 dollars for a small combo. This particular store charges almost 3$ more for combos then the menu board advertises. And my coupon meant nothing
I love your food but am tired of being over charged. Most all small combos are over 10 dollars even though the menu board says otherwise. Tired of being over charged
I’m trying to take the survey but I’m having trouble. All the information I enter is correct but it’s telling me it can’t go through due to the information I entered. I don’t understand the problem if everything is correct that I entered. Please contact me at [email protected]
Thank you, Cindy Edwards
This is in concerns of the young lady you have working at your Hamline ave and 94 hwy restaurant in St Paul Minnesota. The young lady is very rude and disrespectful the customers and I would like to send a long a photo of your very poor quality food thank you
i filled in the store number, date and time and double checked; nevertheless, iwas told that i could not participate in the survey. the time was 12:46:59 pm. should i have entered 12:47? at any rate i have now been locked out of the survey.
i was at hardees in great falls, montana (2625 10th ave. south) sunday, feb. 6,…the “famous star” burger was ROTTEN…..REAL BAD…..the hamburger tasted 3 days old and luke warm……YUCK!!! … as far as the “survey”, it looks like a fish for scammers……
To file a complaint against Riley V. at the 1645 South Redwood Rd. in Salt Lake City address
Went into Carl’s Jr. store # 104255 at 1:03 p.m. the cashier Rachel was rude and felt like she was being racist as soon as we walked in she tell me and my husband if we don’t have our masks on no service we went to get our mask and she takes our order doesn’t repeat our order to make sure it’s right she just hand the receipt to my husband and walks away then another customer comes in and has no mask she did not tell them to put a mask on, when our order was ready the tossed my order on the counter as if it was crap she was giving us, why work in customer service with a bad attitude like that, also there was an employee that wasn’t wearing a mask I will not be returning back to this Carl’s Jr. terrible experience for us
I had a terrible experience at the Hardee’s in Racine on Hwy 20 and 31. Kayla seemed to have a problem hearing me but after she clearly heard my Order, gives me my change, never says thanks or anything, then proceeded to throw my food on the counter and walks away. She should be fired. Check the cameras. I was there on 02/09/22 at 7:45 am . She was a miserable person and terrible to deal with.
Chicken was chewy wasn’t defrosted properly. Paid $13 and didn’t get to eat my burger.
Carl’s Jr # 1100398
I just placed an order at Hardee’s 1503528. My experience was horrible. Had to repeat my order three times. Got to the window, paid for my order and looked at the receipt. Order was STILL wrong. I told them it was wrong, repeated what it should have been, was asked “So you don’t want bacon?” I said that I wanted a Double Bacon Beast Burger and a standard Double Cheeseburger with no ketchup. I was then looked at like I had two heads. After the brief moment of silence. They said, “Ok”. I was then asked to pull forward. When I finally recieved my order. I looked in the bag to make sure I had two burgers and prayed they were correct. Boy was I wrong. I get home and the Double Bacon Beast Burger has no onion, lettuce, tomato, mayonnaise, pickle or special sauce. So, not only was the first sandwich wrong, but the second was as well I was charged for TWO Double Bacon Beast burgers.Which means, I was overcharged for the Double Cheeseburger no ketchup I ordered AND I got charged almost $7.00 for a burger that has two patties, bacon and cheese. Horrible experience, awful order taking, inability to make correct menu items and questionable customer service. I do not want any coupons. I want to be refunded for my terribly botched order.
Can’t get on the Carl’s Jr survey.I click “take survey” and it just goes back to the same page to survey
Me either, I can’t take survey. And the ONLY phone # they have on the receipt is A FAX #… so irritated!!!
Did they even bother to have someone proof read the introduction to the survey. NO
Their service has progressively been worse over the last year.
Breanna jipped me money
Why is it the last few times I’ve tried to fill out an online survey, I can’t seem to get thru?
I’m trying to take the survey but keep getting ads.
2/16/22. 11:19 a.m.
Food was great.
Service slow drive through but restaurant was packed.
Went thru the drive thru at 59th. and Northern in Glendale AZ. Store number 1101537.
I ordered no lettuce on my double bacon beast sandwich. Not only did it not have lettuce on it, it didn’t have anything on other that bacon and cheese. I paid $10.57 for a double cheeseburger with bacon. NOT Happy at all. Called the store, got greeted with a HELLO, didn’t even give the store name and got absolutely NO WHERE!!! Your customer satisfaction is horrendous!!! Without customers. how do you plan to stay in business???
This isn’t the first mistake at this store!!! Not sure why I go back to receive sub par quality or service.
I can’t do the survey
When did Carl’s JR start accepting tips? It’s a fast food restaurant, store #1102466 has a canister in the drive thru window that says Tips Accepted.
My drive thru order was incorrect. Ordered 2 sausage and egg biscuits, was charged for them, but received 2 sausage biscuits.
I felt at home ….great frisco burger!
Love the super star ,always get it cut in half and Carl’s Jr is one of the few stores that do not charge extra for condiments
Great breakfast monster biscuit the bomb bu
Unfortunately, I had a bad experience yesterday afternoon at Hardee’s store # 1503683 in Hampton, Va. I ordered a Western Bacon Burger and paid $6.01 The burger was not fit for a dog to eat. It was so dried out with burnt crunchy bacon and a hard stale bun. The only thing that was fresh on it was the piece of cheese that was laid (not melted) on top of it. It had clearly sat there for a long period of time and should never have been served. In the garbage it went. I called and spoke to the manager and went back and got a refund. Obviously, the employees, including the manger need trained better in customer service. Very disappointing experience.
Survey would not open up and work right when I put in store number and date and time correctly on survey top IT was store 77,date 3/16/2022,3:08PM
55s330w is my address it said invalid but thats what is is
Hi I purchased some breakfast from Hardee’s yesterday morning & they served me food that was bad or expired. I have pictures as well as the time & date I received the meal. I ate some of it as well as my little sister, I placed the rest of the food in the refrigerator for two hours and the egg was green on sausage biscuit. I need this situation to be handled or I will be filing a lawsuit.
Your survey is so full of spam that the survey doesn’t launch…
We bought food from Carl’s Jr on marcola road cold burgers. Unbearable amount of salt on fries and onion rings. Nasty food
We visited Hardee’s it
Ocean Isle Beach, NC 28469
On 04/13/2022 and Karla was extremely rude to me, then was arguing with customers in the drive through and telling people in the back don’t argue with anyone in the drive through just turn the speaker off and they’ll leave…..I’m not sure if she was having a bad day or bringing problems from home in, but she needs a stern warning because she wasn’t customer friendly at all this day.
Store #1101183 CJ 1101188 Walsenburg, CO
I ordered a Beyond Burger today, 4/14/22 @ 12:56p. I asked for no cheese, with pickles and a senior discount. I was asked to pull ahead and wait. After a few minutes, I received a lukewarm burger without cheese or pickles, the spine of a lettuce leaf, a green tomato slice and no pickle. I was charged full price of $6.99 plus tax for a total of $7.51, obviously no senior discount. Really disappointed in the entire experience with the exception of Emily the cashier who was at least, cheerful. I tried to complete the survey at tellhappystar.com and the system wouldn’t allow me to complete it! I won’t go to Carl’s again.
I had to go back 2 times before I received all of my food. The first time when we placed our order we got someone else’s food had to take it back and wait for them to make our food only to get home and nitride we did not get all our food to drive back and tell them what had happened only for the manager to yell through the drive through that we had gotten all of our food. If that was the case I would not have driven back there. We will not be going back to the Hardee’s in Middletown on Breiel poor service and rude manager
I been coming to this Carls Jr for 3 years and they are very nice people always clean . I am satisfied with my food . I will definitely come back .
Waited in drive thru for 25 minutes only to receive cold food at store #1502579. Worst experience EVER!!!!
I ordered my good in store…waited over 20 minutes for my order when I got my order food was cold the staff was very unorganized…store is 1500810….manager seemed like she was of no help to the other workers would start working on a order and walk off to the back telling the only cook to hurry up instead of helping
I can’t take survey due to your survey not accepting my info…what the heck Hardee’s!!
I was in the Hardee in Williston Florida on Noble Ave.
The manager or head cashier was so rude to the customer in front of me that I just had to report it to you!
Order I’d. 22069156775984
Employee Juana B. (Not the one that was rude)
I ordered a #1 and a # 2 combo they gave me #1 and the western burguer instead of the double famous star . No costumer service at all
I have tried to call the store where I bought my food but no one will answer. I bought the Frisco burger but it didn’t have bacon on it like it’s supposed to but I started eating it anyway and in the middle of my sandwich I found a long hair that I got in my mouth, it was disgusting. I was trying to inform the staff but they won’t answer my call.
How do I get the validation code for BOGO free sandwich? I completed the survey but didn’t receive a code.
Tried to do survey on 5/11/22. Said time had expired. Date on receipt was 5/7/22, this is within 7 days as stated on receipt. Please correct this for me , I’ve done these before, never had this problem. Thanks….
Try to complete survey i entered the store number and the date and the time and my age and the message appear thank you for you Interest in our survey but unfortunately we cannot continue with the survey best based on the information that you have given receipt date 5/11/2022 try to enter survey on 5/12/2022
I went for breakfast, when we got home the hash rounds were pretty much raw not cooked all the way. My sausage biscuit the sausage must have been from yesterday. The sausage was so over cooked that it was basically hard and petrified. At least my dogs had breakfast.
Store # 1100517 on 5/13/22 driver thru. This is hard to believe, but I got a 1/3 lb burger with only half a bun. I look all over on the floor, in the bag No bottom bun. I went to the drive up window receipt #303676, the drive up empties into a one way street. So I couldn’t turn around to go in to correct my order. This was probably a anomaly, and won’t prevent me from patronizing Carl’s Jr.
I can’t get the survey to accept my information.
I got a breakfast platter this morning at the Stanley, NC location. When I got to work my eggs was very greasy, and my biscuit was left off my order. I called many times and the never answered. A fax machine answered every time.
I purchased a breakfast platter this morning. I tried to take the satisfaction survey & was told it has expired. My receipt states to take the survey within 7 days. What is up with that?
Completely dissatisfied ! Just went through the drive thru were I received ice cold fries and a hair in my son’s shake and in a burger ! Way to much money for food from a drive thru to be served that way ! Do your employees not wear hair nets ? Tried to ca the store where is rang a few times and went to a fax machine noise ! I want my money back . I would like a call back or email please
I would very much like to speak with the district manager for the Hardee’s location I. Hilksville Va, store number 1503122. I can’t believe the food or service or the condition of the location, it was beyond HORRIBLE.
At store # 1534360 4:39 PM I got a burnt hand breaded chicken sandwich and can not get the survey to work!
I cannot get the survey to work
Please try again. Its working for all the users.
Try to take the survey it will not let me do it
Try again, its working fine for other users
I purchased a breakfast sandwich 6/4/22 and tried to do the survey. It said my invitation had expired. Its 6/5/22. Please assistance. The receipt says 7 days after the purchased date. I have had this same problem before when I purchased a breakfast sandwich on 4/17/22 and tried to do the survey on 4/18/22. It said the same thing. Help please and send coupons!
I have heard many complaints about the Hardee’s on Madison Avenue I ordered a mushroom and Swiss burger and the bun was half-burned I mean black I have pictures
I am trying to enter a survey from 6/72022 and it is telling me I am too late.
Will not take my info
Store on North Roan St, Johnson City Tn, gave my order and receipt to someone else so do not have the store number. So it took another 20 minutes to get my order. I took a picture of the burnt cheese burger, it was crunchy.
Sorry I could not post it here.
Also noticed with my late lunch I exceeded your sign that indicated we could not stay in the store for longer then 30 minutes. Sorry about that.
Do not think I will be back.
Yes I just wanted you to know how unprofessional your manager is at store number #1101704. I called in to let her know that I had purchased a California Burger that I found a hair in and she wanted to Chastise me by saying that no one hair was in my sandwich and if I wanted a refund then I needed to dig through my trash and bring her back the burger that I threw out because it had hair in it. I explained to her that I had a picture of the hair and the burger along with my receipt and she said that I had to bring her back the burger that I had thrown away. I understand that maybe you guys policy after looking at my receipt but customer service is a all time low . The fact that she was trying to imply that it was my hair is ridiculous because I’m bald . I hope that you guys get to the bottom of this as I can report this to the State health department and make a real stink about this situation.
Fries were cold, mushroom and swiss burger was good.
This has been the second time we beyond bad service cashier was rude waited in the drive thru at the window for 20min and another vehicle that they had pull forward was there even longer fries were soggy burger thrown together drink was flat for the prices n the staff you would think they would have better service definitely going to spread the word
I cannot get into the survey but that is no surprise because I cannot get into my acct either. For the past 3 months it will not let me in on the app. I have complained several times but they will not fix their app. It says under construction but it never works. I am going to lose all my pts. because of this.