Hyundai Customer Survey at [2024]


Hyundai is an internationally-recognized automobile company that provides premium quality customer service. Recently the company has announced that it is conducting a Hyundai Customer Survey at, which offers great rewards to the customers. If you want to know more about the survey, you have found the right article. Today I will explain how to take the Hyundai Customer Satisfaction Survey, its requirements and rules, and how to resolve any problem related to the survey. After reading this article, I am sure you will have zero doubts about the survey and rewards.

Hyundai Survey is an initiative to determine what customers think about the company and its services. Many customers who visit the centers of Hyundai hardly talk about their satisfaction with the company. Therefore, the company cannot know what the customers think. Conducting a customer online satisfaction survey is the best way to identify how many customers feel satisfied with the services and how many think they need improvement. 

Before participating in the survey, you need to know about a few Hyundai customer feedback survey rules. These rules will ensure your eligibility for taking it. These rules are compulsory, and you must complete all of them. Today, through this article, I will explore all the details about the survey so that you will be fine while taking the survey. So, without wasting any more seconds, let’s start the article.


What is the purpose of the Hyundai Customer Satisfaction Survey?

Before answering the questions, you must know why the company conducts the customer survey. Hyundai Motor Company is one of the largest automobile companies in the world that produces a wide range of cars for its customers. Chung Ji-yung started this company in 1967 in Seoul, South Korea, and now the company operates in 193 countries. It operates 5,000 dealership centers and handles 100,000 employees serving customers worldwide. Many international magazines and rating authorities have ranked Hyundai as one of the best automobile companies that provide quality services.

what is the purpose of hyundai customer survey

With the above track record and rising competition in the automobile industry, Hyundai has decided to conduct a Hyundai Customer Satisfaction Survey that includes questions related to services and satisfaction. Through the survey, the company aims to discover the most desired and beloved customer service and the ones that need extensive improvements. The company will analyze the response it gets from the customers and, after careful discussion, will implement the changes.

The survey includes questions about your recent Hyundai customer experience with the company. If you recently visited or have been a loyal customer, you can participate in the survey and answer a few questions about the company’s automobile services. To take the Hyundai Customer Satisfaction Survey, you must have a valid receipt of your last visit because it will have the survey invitation printed on it. You will also need a device connecting you to the official survey URL. 

If you follow the rules and meet the basic survey requirements, completing the survey will take only 5 or 10 minutes, and you will get amazing rewards. If you need to know what kind of rewards the company offers, please read the following point.

Hyundai Customer Survey Rewards

Many customers participating in the survey spare their valuable time to answer your questions for the company’s benefit. By putting in their efforts, they naturally expect something in return. On the other hand, Hyundai understands that the customers put effort into answering a few questions about the brand and services, so it should also provide some reward. For mutual benefits, the company offers below exclusive rewards for the customers, 

  • $50 Palisade as the Hyundai Winning Prize

If you participate in the survey, you will get the above reward which is subject to change. The company can change the reward amount whenever it wants, so to check the latest rewards, please look at your purchase receipt.

Now, you briefly know about the survey awards, so let’s discuss the requirements for taking the Hyundai Guest Satisfaction Survey.

Hyundai Customer Satisfaction Survey Requirements 

  • A visit to the Hyundai automobile center is a must.
  • You must have a valid proof of purchase, i.e., a receipt.
  • Any device that supports an internet connection. Such devices include PCs, Smartphones, Laptops, and others like tablets.
  • Please open the URL of the survey website on a secure and latest version of the browser.

Hyundai Customer Survey Rules 

The customers who participate in the Hyundai Customer Service Survey must follow the rules for taking it. These rules are the criteria that tell the customer if they qualify for the survey or not. If the customers do not follow a rule, they will be disqualified. So, please read the survey rules carefully to check if you qualify for it or not,

  • You must be at least 18 or above to participate in the survey
  • There is no option for transferring the price to someone else (third person). 
  • The survey can be in multiple languages, such as English, Norwegian, French, Dutch, Italian, Nederland, German, Czech, Polish, and others. So, you need to know at least one of these languages.
  • You must have legal citizenship in a particular country, such as the USA, the UK, Ireland, Sweden, Germany, etc.
  • After completing the survey, you will need to provide your email id and other personal details. Please make sure they’re authentic and verifiable.
  • If you are a staff member (employee) of Hyundai, you cannot participate in the survey as per the company’s rules.
  • There is no option for prize substitution, so you will have to accept the rewards in their original form.
  • Winners will be responsible for paying all the taxes associated with the prize/rewards.
  • You can participate in the survey one time per survey period.
  • As a participant, you can join the sweepstakes every month to win more exciting rewards.
  • The family members of the employees or staff members are not eligible to participate in the survey.

Kindly remember all these rules so that you only get this qualified after you start taking the survey. You can start participating in the survey if you agree with the rules mentioned. Now let us understand how to take the Hyundai Guest Survey.

Hyundai Customer Survey at

After reading the rules, if you comply with them, you can take the Hyundai Guest Satisfaction Survey. If you want to avoid any mistakes while taking the survey, please follow the below steps.

hyundai customer survey
  • Open the official Hyundai Survey website at
  • On this website, you will have to select a country and a language.
  • After selecting the country and language, you will have to click on the next button. 
  • Here, you will have to provide basic details from your purchase receipt. 
  • Enter your reference number or center number. 
  • Provide your security code. 
  • Then, add your email address and confirm it. 
  • As soon as you click the ‘Enter the survey’ button, you will land on a page with a list of questions.
  • There will be different types of questions, such as rating-based, multiple-choice, and short-descriptive. Please answer according to the nature of the question.
  • The questions on your screen will be in reference to your recent visit. Write about how your experience was during that time. 
  • The Hyundai Motor Company expects you to be honest and true to your answers because the company may verify them.
  • After you answer all the questions, you must complete the final stage. 
  • At last, you will have to review all the questions and confirm your answers. 
  • Then, you need to submit your personal contact details to participate in the sweepstakes or lucky prize draw.
  • Click the submit option to complete the survey.

Note: If you need help opening the website, go to this URL – However, this website will take your feedback and may not promise any rewards at the end.

If you are facing any other kind of problem while taking Hyundai’s customer survey, I request you to use the company’s contact details to resolve them.

Contact Details 

Many customers may need help accessing the survey website or go through some other technical problem. In such a situation, the customers need to know the contact details using which they can reach out to the representatives of the Hyundai Motor Company and resolve their issues.

  • Hyundai Customer Satisfaction Survey Website:
  • Roadside Assistance 24/7: +1-800-243-7766
  • Contact Email: 
  • Phone Contact: +1-800-633-5151 
  • Hyundai Social Media Accounts

Note: Kindly call the customer contact number from Monday to Friday, starting from 6 a.m. to 5:00 p.m. (PST). For calling on Saturday, you need to prefer 6:30 a.m. to 3:00 p.m. (PST). On Sundays, the Hyundai Motor Company stays closed. 


Hyundai Customer Survey helps customers speak their minds about the customer service offered by Hyundai Motor Company. Customers only need internet-supported devices that can connect to the official website. After that, they can share their honest Hyundai customer experiences online. By spending only 5 minutes, they get a chance to win up to $50 Palisade rewards. If you are thinking about participating, take advantage of this great opportunity.

If you need more information about the Hyundai Customer Satisfaction Survey, please post your comments below so I can read and reply to them.


Does Hyundai Motor Company need to conduct the experience survey on website?

As it appears, the Hyundai Motor Company may have stopped taking surveys on the URL.

Is the Hyundai Survey compulsory for all customers?

Participating in the Hyundai Motor Company Survey is optional for all customers. However, if they participate, they have a great chance of winning $50 or whatever the reward set by the company.

Can I apply as a dealer in Hyundai Motor Company?

Hyundai Motor Company in the USA requires at least two years of experience as a car dealer. You will be fine with partnering with the company if you have a successful track record. You must apply to the state, country, or city’s dealership regulations to get your dealership approval. And, you must open the center in a commercial zone meeting the Minimum space requirements. Also, you need to recruit experienced sales staff with a professional track record and proven experience. If you meet the requirements, you can easily apply and get a dealership from the Hyundai company.

How much capital do I require to get a Hyundai dealership in the USA?

To get a Hyundai dealership, you must follow the state requirement, which can differ for every state. It is hard to accurately pinpoint the amount required, including staffing and training, buying or renting space, advertising, and marketing, installing equipment, getting necessary tools, keeping inventory, and much more.

Where can I find the dealer in the USA? 

To find the dealer, you need to click here – This website will take you to the official store locator page.

What is the sales feedback form?

The sales Feedback Form is the alternate way to participate in the survey. For this, you have to open the URL. You’ll have a list of empty fields on this URL, such as name, email, mobile, car model, etc. You must fill in the details and choose the feedback type and area. After that, provide details like the VIN number, registration number, and feedback description.

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