Vons® Guest Satisfaction Survey at www.vons.com/survey
For a brand like Von’s customer satisfaction means a lot. To know the experience of the customer the company conducts the Vons® Guest Satisfaction Feedback Survey. It’s similar to normal answering the questions. It would take a few minutes to complete the whole survey procedure. Basically, the questions asked in this survey depend on your shopping experience at the Vons store. The Vons conducts the Customer feedback survey to improve its services based upon the feedback provided by the customers. When you spend your valuable couple of minutes for the feedback survey, the vons don’t let you in free.
As a participation award, you become eligible to win a prize of $100 Vons gift card. The feedback survey may include questions based upon employees’ behavior, product quality, price factors, overall satisfaction with the brand, etc. Based on your experience with the brand you need to share your shopping ideas. To be a part of the feedback survey, there are certain rules, eligibility criteria that are to be followed by the users to enter into the survey.
www.vons.com/survey Feedback Survey Reward
If you are qualified for the vons Feedback survey. You need to successfully complete the survey by following the rules in a step by step process. As a reward for Von’s customer feedback survey, you will receive a $100 gift card as a prize.
Took a survey about coffee creamer in Vons and got a $10 giftcard for the store. Sweet.
— heather. (@its_pathogen) October 21, 2012
www.vons.com/survey Feedback Survey Requirements
There are some important points which are required to complete the survey
➽ You need to make a recent purchase from the Vons store.
➽ Have a recent purchase receipt of the shopping at Vons.
➽ You must have a computer, laptop or smartphone with a good internet connection for online surveys.
➽ You must be able to understand Spanish or English because to take part in the survey only two languages are provided by the company.
➽Based upon information present on the receipt of purchase you must be comfortable to provide basic details such as date, time, transaction, items brought, etc.
Vons® Feedback survey rules
If you fulfill the above requirements then you can proceed to the next step. At this point check the rules which are to be followed to get qualified for the customer feedback survey
➽ The first rule to take part in the survey is that you must be above 18 years of age.
➽ Next, you must have a recent purchase from the Vons store and have its receipt.
➽ You must belong to the States of Alaska, Arizona, California, Colorado, Washington DC, Delaware, Hawaii, Idaho, Maryland, Montana, Nebraska, New Mexico, Nevada, Oregon, South Dakota, Texas, Virginia, Washington or Wyoming.
➽ In Vons, the sweepstakes entry limitations are once every 15 days.
➽ You will be benefited from the reward only once from any of the Vons stores.
➽ You won’t be able to qualify for the reward if you are an employee of Von’s organization.
How to Take Vons® Feedback survey at www.vons.com/survey
Let’s follow the step by step guide to taking the part in this survey and receive the Vons reward
➽ Firstly, you need to visit the vons official website at www.vons.com/survey
➽ you will find a new page opened on your screen asking to select the language.
➽ You will notice that only two languages Spanish and English are visible. You can select anyone as you are convenient.
➽ Click the next tab shown below of the page.
➽ Here you will find a new page with an application form that has been opened.
➽ Here you will find the blanks with name, time of purchase, date of purchase, receipt number, email, etc
➽ Fill all the blanks as per the data present on your receipt.
➽ After at the right-hand bottom click on the continue tab to open a new page.
➽ This page contains the Survey questions which you need to answer and get your reward.
➽ Answer all the questions as per your shopping experience at the Vons. Try to give the correct information in the survey.
So the Vons can collect the information provided by you and improve its service for your better shopping experience.
➽ At last, you will notice a sweepstake entry form. You need to fill out this form with your name, mobile number, email address, etc.
➽ At this point make sure that all the information provided by you is correct. Because in case, if you win this address is used to get in touch with you.
➽ Once you have entered all the information along with answering the survey questions. Click on the submit tab.
➽ You have successfully completed the Customer feedback survey of Vons to be eligible for a $100 gift card prize.
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How vons.com/survey Feedback Survey winners get selected
Once the survey participation date is finished. Out of all the participants, a random drawing of all the participant names is done. Based on the information provided by the participants they are called to receive their reward. Once the names are announced, within 7 days you need to provide your identity and receive the $100 gift card prize.
An introduction to Vons®
Vons® is a South California situated supermarket that started in the year 1906. At present, the company has been expanded in more than 360 locations all over the United States of America. Von’s headquarters are located in the three biggest cities Arcadia, California, United States. The company serves its satisfied customers with excellent customer services. Von’s targeted products are dairy, bakery, frozen food, pharmacy, snacks, liquor, etc.
You can visit at http://vons.com/
You have gained detailed information about the customer feedback survey at http://www.vonssurvey.net. And, then you can simply check the eligibility criteria of the feedback survey above and follow the steps to complete the survey and get your $100 free gift at Vons.
George is awesome. He always has a smile, so helpful and treats me like he is really glad to see me. The Von’s on Rancho California Rd and Ynez is one of my favorite stores.
Jeff and all the staff at my Vons are all great.
Always very helpful and the store is always clean.
EVA WAS EXTREMELY HELPFUL. SHE RECOMMENDED CERTAIN PRODUCTS AT THE VONS STORE AND TO USE THE VONS APP. THANKS EVA.
Just went to Vons in Palm Springs. While I love your pharmacy staff there is always mistakes at the normal checkout when I buy food. I’m getting pretty sick of it. In this case I bought two bags of kettle chips advertised and shown on the shelf for two for six dollars well one of them they charge three dollars the other one they still charged $5.99. I told the cashier, but she was unable to help.
My name is Janice
I would like to give a very much deserved thank you to Perla she saw a need that I had regarding toilet paper, which they did not have. However, I ask about Kleenex and she check to see if there was any on the shelf, She returned and let me know that she found three boxes and would hold them for me till I got there to pick them up. I thought that going that extra mile for a customer show very good customer service.
Shopping in the Anaheim store and so for a helpful she already has great customer service and experience would give her a 5 star Vanessa
At vons in Chapman ave 12961 w garden grove today we tried finding stuff for our grand parents and kelly she helped us so much I love that store so many friendly people working there
Great store great service
I shop at Vons on W. Washington, Mission Hills, San Diego. I would like to give a shout-out for April who was at the self-service registers on 3/20. The register was not able to weigh produce so I decided to just purchase the other items. As I started to walk away April followed me with the produce and escorted me to another cash register and instructed the attendant to check me out. I was also impressed that in consideration of the Corona Virus protocol she said to attendant “give me space” meaning to please move 6′ away. April was awesome with her professionalism. She took charge as appropriate and should definitely be commended. She is a delightful friendly woman and a GREAT asset to Von’s!!
I left Vons very happy to have had that experience with April!!
Please see comment I previously wrote which is above this box. I didn’t know I was supposed to re-write prior comment above. I’d love to have the previous comment posted. April was awesome and I’d really like other customers know that. The process to post is unfortunately not clear.
I shop at VONS GLENDALE for more than 5 years and now at VONS in PASADENA for over 2 years. My favorite market is VONS. Always a fast and polite Checker. I need no other market than VONS. I feel at HOME sitting down just for a cup of coffee and sandwich. INGE JAKLIN
Vons Markets and Staffs are wonderful, but at Store 2002 (1311 Wilshire Blvd.) is not observing Senior preferences when it opens at 7 a.m. It is observing a standard first come , first served policy regardless of age. I could not get through to the manager about this. He said of course we give preference to seniors as iens as we do everyone else–and absolutely could not see the contradiction in this. At nearly 84 I find it hard to compete with younger people who can easily beat me out in selecting scarcer item like toilet paper and paper towels.
the worker at vons super heipful cool fillmore CA when you re looking for pacific item in the store are good again a thmbs up good and right now this time peope are buyind everyhing up hand sanitzer and toilet paper and the limit item l get that it makes it to the best nothing is out or control ok early in the morning audrey people first it is fair get yourself frst andopen store all peple cool
Shopped in Fillmore store this am at 7:15; BAD virus habits! None of employees were following virus rules — no masks, no gloves and didn’t wipe off register area!!! This needs to be done, NOW!!
I would like to acknowledge Cathy of the Deli Department from the Eastvale Von’s Store. Cathy was especially wonderful on Monday, the 29th. Cathy’s shift had ended and instead of leaving, she called her manager to ask if she could stay on duty for a few more minutes. Essentially, she graciously stayed an extra 10 minutes to assist me with my 2 orders of specialty deli meats. Cathy did not complain, but rather she was pleasant and very helpful. I applaud her for her dedication to assist me. Cathy was awesome and deserves to be recognized. I know that the next time I shop the deli counter at Eastvale, I will absolutely look for Cathy.
Thank you for allowing me this opportunity to praise Cathy!
Respectfully,
Rosemarie Groen
Always have a great experience at Von’s #2090 in HB. Anthony at Starbucks always remembers my order and tonight Mark in the seafood Dept went out of his way to get me the salmon I was looking for. Even though the seafood counter was closed. All the employees are awesome
I am very disappointed with Von’s on 19th St in Alta Loma, CA! I understand the COVID virus has changed shopping experience for safety reasons, however why was the produce depleted and lacked fresh vegetables and fruit? As expensive as your establishment is there should NEVER should look ratchet. I was so annoyed I left and went to another grocery that met all my needs.
Von’s Store 2029, Dir Mac Mclead, 4033 Av L, Lancaster CA. 93536
I always order my cakes from your bakery; Ms Lisa Byer is an extraordinary lady & pleasant professional. We at Lockheed Martin enjoy her excellent cakes & more so the care she takes in taking an extra effort making sure our order is exactly what we needed. This past month my team wanted Lisa’s special cake for a surprise birthday, mine. She went above & beyond the call of duty when she personally & secretly baked & decorated a very special cake. She is special to our team & you are fortunate to have her, she should be recognized & rewarded as a Vons class act representing your brand. I am a Mgr. at the company & know talent. Please express our sincere gratitude to her kindheartedness & special talent.
Thank you!
Gabe Padilla
I go to Von’s at least once a week or so. I find it amazing the dedication and the friendliness of the employees. They are for sure “essential” employees. I have seen customer’s be rude to them and they are cordial at all times. I am sure they are just as stressed about what is going on just like the rest of us. I am hoping that because of all the hard work that Von’s Corporation is compensating the staff properly. They all deserve recognition from Von’s. You could not run Von’s without the amazing staff I have noticed. I shop in Escondido, CA.
This is my REF #: 79001272233 06/13/2020at the store 1342 N. Alvarado LA 90027–I took the receipt and the packages back to the manager at the store, she was at the cash register. I was trying to tell her that I bought two packages of meat and that the meat was bad – the meat was tuff and it smelled bad….she turned around and pointed to the a BIG SIGN that read ALL SALES ARE FINIAL and she kept saying where is the meat- so yesterday I picked it out of the trash I was going to take it back to show her… She embarrassed me raising her voice and she wasn’t even trying to hear what I was saying. All she kept saying SENORA all sales are final. I didn’t want another package of meat -I didn’t even want my money back… I AM VERY WELL OFF… I am writing to you to let you know that in this hard times people should be a little bit kinder towards their consumer’s. Another thing NONE OF THE PEOPLE THAT WORK AT THE STORE EVER SMILE….. and I go everyday as my outing. Some one should talk to the manager and bring her nose down a bit!!!
KUDOS to Sara at the Walnut,CA store on 350 Lemon Ave for being extraordinarily nice every time I check out through her station. Normally, I use my credit card to pay for my groceries. This time I decided to pay cash, since there were only a few items. To make a long story short, I was not aware I gave her $5 extra. She smiled and said, “You gave me $5 extra. I absolutely love her smile as she gave my extra $5 back to me.
Another individual is Richard who helped me tremendously when I could not find an advertised item. He walked with me to the aisle and found it. He asked if there were any other assistance I needed. I said, “Yes”, and apologize for taking up his time. He said not to worry. Anyway, after he took the time to find the two items for me, he even walked back to the cashier with me to confirm the items were indeed as advertised.
So whenever I shop at Vons, I always smile at them and call them my name whenever possible. In fact, the entire store employees are ALWAYS very friendly. Some who sees me on a regular basis would always ask how I’m doing and SMILE.
So I am ONE happy customer and thoroughly enjoy my shopping experiences every time I shop, which is about once every other day, if not two or three days in row. AND I can tell they all love working at Vons. Again, a BIG KUDOS to Vons and their support staff.
your survey system stinks! You need to give your people more training! my bagger filled up my cart with bags no more than 3 items in a bag!!! no common sense.
cold items spread all in different bags.
Sonja, is a consummate employee, friendly and efficient.
julio p. was very pleasant and even thanked me (with a smile) for shopping at Vons today.
Store 2280 Long Beach. I am very impressed and grateful for the Customer Service. They are always friendly, helpful, and glad to be there. I admire their bravery, especially now in these times. They are true life savers . Thank you.
Survey Code: 228007/2811:164/70
Wanted to give shout out to Rickey and Kassidy for great service at Lakewood Vons at woodruff and south st. California
Wanted to give shout out to Ricky and Kassidy for great service at Lakewood Vons at Woodruff and South St California survey code 220908/2214: 498/229
Giving a shout out to Ricky and Kassidy for great service today! vons Lakewood Califoria at Woodruff and South St survey code of 220908/2214:498/229
The cashier who assisted me was very kind and helpful. She made sure I had everything I needed and gave me some helpful tips regarding the games that the store was participating in. Her name is Beverly. It would be a better world if more people showed kindness a d compassion.
Store 2784 515 W. Washington
Found everything I needed,got my flu shot from a very nice pharmacist, and the store is very clean. All went well till I got to (Lang) the checkout gal. Either she doesn’t like her job or is mad at the world , but I’ll make sure I don’t get in her line again.
i really could use the money
I really need the money
vons is the only store with what i wont
code175/309/221/2/331/67
Need to bring back the big container of strawberries and whipped clean
I want to thank the Butchers at the Von’s Torrance Crossroads, Oscar and Jon. These guys are always helpful and always go the extra mile to help me and other Customers. They always are happy to cut my Chuck Roast the way I like it to be cut, year after year and always take the time to do it with a smile! Thank you so much!!!!
My cashier was Suzette. She has taken care of on other times as well. She polite and very friendly. She also knows the store. When I couldn’t find something she knew right where to find it. You are very lucky to have her working for you.
I was at my local Vons the other day on Atlanta in Huntington Beach with my 3 year old and my 6 month old.My 6 month old was in a car seat so I had to use the car seat holder shopping cart, this of course made my 3 year old mad because she wanted to go in one of those kiddy carts.When she started to have a melt down your cart clerk came to the rescue and gave her the very small junior shopping cart to push and the meltdown was gone.His name was Paul and he was very professional.
My cashier was Ileana. Simply professional and charming at the same time. Triple thumbs up!!!
233510/2915: 526/208
Joanna Lewis went above and beyond helping me find what I had come specially to buy at the Von’s Store in Torrance, I had asked other employees, who sent me to areas where I couldn’t find the Signature Flavors Drinks. She is a marvel!!
My cashier today is Francisco from store 2288.
He Is the most patient and kind young man! Two thumbs up for him.
In all my 50 Plus years of supermarket shopping I have never had such an experience at any store as I did in Montrose, CA. An older lady cashier by the name of Teresa went into a rage at me for no reason. As soon as she saw I had an EBT card she started yelling and throwing my bags. I had partial funds on the card, and had put the remainder cash on the counter and went around to bag my items after she had yelled and told me to bag my own things…well, she ignored the cash I laid out and kept screaming that I didn’t have money to pay….I told her to stop yelling and be polite and to look at the $15 I laid on the counter. After I went to report her to the assistant night manager on duty before I left. She upset me so much that a week later I broke out in shingles after the event. I plan to contact the corporate office to report her , too. In my opinion she should not be working with the public in any capacity.
My Cashier Was JOHN From Store 2175.
217502/0415:266/134
I decided to have soup for dinner from Vons in Desert Hot Springs, CA. My son had been trying to buy ribs from the Deli for almost a week & they were always out. So I called the Deli & spoke to Monica. Between the ribs & soup I had several questions. Monica dealt with each one of them by excusing herself (three times), obtaining the info I needed then on to the next question. I thought that when she put me on hold she was helping customers walking in…NO she was checking for me! She made me feel I was THE most important customer – but it doesn’t stop there. I called to speak to a manager because I honestly feel Monica deserves recognition for her outstanding customer service & I was connected to Kevin the Service Manager. I expressed my appreciation for how well Monica treated me & hoped she would be acknowledged for it. Of course Kevin is going to do that, but he explained that by filling out this survery, more people would be aware of my excellent experience. So here I am…now I feel BOTH Monica & Kevin deserve recognition for going beyond what I expected because I told Kevin “you get people like Monica doing a FABULOUS job because of managers like you.” Thank you for allowing me to share this experience with you.
Small neighborhood Vons is so well-stocked I don’t need to go to a bigger store. Even at a bigger Vons I can’t find things as I can at my neighborhood Vons. Yesterday I came in and I smelled the sweet smell of chocolate chip cookies was wafting through the air. I had to go to the bakery and ask, and sure enough they were making chocolate chip cookies they came right out of the oven. I also like organic vegetables and especially celery and you have a fine selection. But after shopping I went to the checkout and Becky couldn’t be cuter or sweeter to her customers. I had a question about buy one get 1/2 off on my sleep aid, and she said let me check the receipt for you, yes I did get that half off! We all wear a mask but I could tell she was smiling as I was too.
It’s employees like Becky that make me come back again and again. Thank you also for keeping the store nice and clean I know how hard that is. Thanks
I just took the survey. Really weird. I entered in the survey codes and got a message back saying that the code had expired. I don’t know why.
Well anyways, I went to the Vons at West Washington St. in San Diego at 4:05 PM today. I only bought a couple of items and went to the self checkout. It was terrible at the self check out. Everyone at the opened four check outs were having problems. I was next in line and I must have waited at least 10 minutes. And then when I finally go to the self check out, the machine would not take any of my bills (in cash). It took at least five minutes there to have that problem solved. The attendant couldn’t solve the problems very well and had to get assistance. It was so bad that one guy, who was on a machine ahead of me, just left without finishing because he was disgusted with the long wait.
It’s been OK most times, but there are occasions when there are problems at the self check out and bills don’t get accepted. I’m really upset that I started to take the survey and got rejected.
OURSTANDING SERVICE FROM DAVE AND SANTIAGO AT VONS TORREY HILLS
Vons is a great place to find lots of items. However what is truly the best the is the cashiers. Gage is the man who really makes it fun. He makes going to other stores pale.
Gage has been there for several years. I do go to some of the stores and they are cold. Gage is the most fun and that is hugely important.