The Raising Cane’s Survey is a way for customers to give feedback about their experience at Raising Cane’s restaurants. By sharing your thoughts on things like food quality, service, and overall satisfaction, you help them improve.
Your honest opinions matter and can influence their menu and service improvements. Plus, you might get a chance to win prizes or discounts for taking the survey. Raising Cane’s values what customers have to say and uses your feedback to make sure every visit is as good as it can be.
About Raising Cane’s
Raising Cane’s is one of the popular and beloved American fast food chains offering customers many items. These items include chicken fingers, French fries, Texas Toast, sandwiches, Coleshaw, and beverages like tea, lemonade, etc. However, the restaurant chain is mostly famous for its variety of chicken fingers.
The company’s founder, Todd Grave, enrolled in a business plan writing course at different universities. He and his partner wrote many business plans which could have been more successful and rejected by many investors and banks. Todd began chasing his dream by doing treacherous jobs, but he started Raising Cane’s in 1996 by investing $150,000.
Over the years, the company has gained popularity due to its distinct test and customer services. Many visitors became repeat customers for decades, and even new customers appreciated the restaurant’s services.
Due to its success, there are 705 stores across different countries, such as the USA, Kuwait, Saudi Arabia, Bahrain, and UAE. The mean headquarter of the company is in Baton Rouge, Louisiana, U.S.
Now you may be clear about the company, so let’s talk about why the company conducts customer surveys.
Purpose of Raising Cane’s Survey
As we saw in the previous point, Raising Cane’s Chicken Fingers has about 705 restaurants all across different countries. The restaurant chain has more than 50,000 employees who work to provide high-quality customer service every day.
Thousands of customers visit this restaurant chain to satisfy their hunger and experience premium customer service. However, it is hard to determine if the customers are happy with the food or services.
Raising Cane’s chain has found an effective way to tell customers whether they like the customer services, i.e., by participating in www raisingcanes com survey. The survey includes a series of questions related to the recent visit of the customers to any participating restaurant of Raising Cane.
The questions will be about the food quality, the waiting period, the staff members’ behavior, food temperature, the store’s availability, the store’s environment, and the customer’s overall satisfaction.
By answering these questions, the customers can speak their minds and tell the company about its customer services and where it needs improvements. On the other hand, the company provides the customers’ rewards once they complete the RaisingCanes Survey.
Ultimately, the survey aims to find accurate details about customer satisfaction. The company will use the collected information to implement the changes and provide better customer service. I have highlighted below the objectives of the survey,
- To improve and provide better services to the customers.
- Understand the customers’ mindset about the restaurants’ brand, food, services, and environment.
- To meet the expectations of the customers.
- Find out the areas of improvement and make necessary changes.
The survey has many other positive aspects for both the company and the customers.
Raising Cane’s Rewards
Every customer participating in the Raisingcanes.Com Survey wishes something valuable in return for spending their time. The chain understands this and provides them a great chance to win exclusive rewards at the end of the survey. Currently, the company provides below rewards to the customers,
- Free Raising Cane’s For A Year
Please remember that the reward amount can change per the company’s decision. The best way to check the reward amount is through the survey invitation or receipt. It will include the details about the survey and rewards.
Survey Requirements
- You need to visit any Raising Cane’s restaurant.
- You must have a valid purchase receipt with a survey invitation.
- Please use devices such as smartphones or laptops. You can also use a tablet to connect to the website.
- To take the survey, you need to open the valid URL, which is www.raisingcanes.com/survey.
- B please use any latest browsers to open the website. By doing that, you can experience the survey in a better way.
Please fulfill these basic requirements to take the Canes Survey. Now let us understand the survey rules.
Survey Rules
Before you start answering the question of the survey, you need to follow some rules set by Raising Cane’s fast food chain. The rules act like criteria for checking your eligibility for taking the survey. Therefore, please carefully read all the rules to see if you qualify for the survey.
- You must have the latest receipt purchase to take the survey.
- The restriction for the survey is 18 years. If you are below 18 years, you are minor and cannot take the survey.
- Only take the survey if you are a legal resident of the USA.
- With one purchase, you can participate in the survey only once. So, you should avoid practicing multiple survey attempts.
- Raising Cane’s does not accept any prize substitution means you can only get the item or reward amount the ones the company has provided.
- The chain also needs to provide cash alternatives to the existing reward.
- You need to redeem your report within the specific time; otherwise, it will expire. So, the company cannot be responsible for the expiration.
- The survey requires about 5 to 10 minutes of your time, so please make sure you are able to spare that much time.
- Before participating in the survey, you need to take the receipt with you because you have many Twin Tower details` in the survey.
- All the employees working at Raising Cane’s are not able to participate in the survey due to company restrictions.
- The survey may not be valid for online orders, but you must check it in the receipt.
All the rules that I have mentioned are compulsory for you to follow. If you are not able to follow even one of them, you will get this qualified before taking the survey.
Now, if you are confident that you follow all the rules, you can start participating in the survey by following the steps mentioned in the next point.
How to take Raising Cane’s Survey at www.raisingcanes.com/survey
If you comply with all the rules mentioning the previous point, you can start taking Raising Cane’s Customer Experience survey. To avoid any mistakes while taking the survey, I request to follow the steps I have mentioned below,
- Visit the Raising Cane’s Customer Survey website at www.raisingcanes.com/survey.
- Now choose your preferred language between English or Spanish on Cane’s Survey website.
- Get your purchase receipt and enter the 16 or 18 digits survey code and click on “Start” button.
- Clicking the “Start” button will open a page with a series of questions.
- The questions will be about your recent visit to the restaurants, food quality, cleanliness, customer service by staff, restaurant location availability, the environment of the location, the temperature of the food, and your overall satisfaction while visiting the restaurant.
- The nature of the questions will be descriptive, multiple choice, or rating. So, answer them accordingly.
- All the questions are compulsory, so please read them carefully before answering.
- Please answer each question based on your actual experience with the restaurant.
- After answering all the questions, you will reach the end of the survey page.
- On the last page, you have to provide your personal contact details, to register for the sweepstakes.
- Please submit the survey after adding the necessary details at the end.
- Participating in the sweepstakes is not compulsory. However, if you want to win the reward, you have to do it.
Note: While taking the Raising Cane’s Survey, please make sure to follow the steps I mentioned in this article to provide any mistakes.
If you need any help with taking the Raising Cane’s customer survey, please follow the contact details.
How to Take the Raising Cane’s Survey using a Mobile App?
Raising Cane’s mobile app is a convenient tool that allows you to check out the menu, order your favorite items, and see if there are new discounts or offers. You need to install it from your respective application store and use it to access many online services by the restaurant chain. I have provided you the download link below,
- For Android – Click Here
- For Apple – Click Here
You will get an email from the company after making a purchase, which includes step-by-step information on how to join the sweepstakes and take the Raising Cane’s Rewards survey. After completing the survey using the link, participants must provide their personal contact details in the given blanks.
After that, the participants will receive a FREE entry in the Raising Cane’s sweepstakes program. Once they complete this step, the participants will get a Free Cane’s For A Year gift card to redeem at a participating restaurant.
How to Enter Customer Service using the Mail Method?
The main method is traditional participation in the Raising Cane Survey. However, only a few people prefer this method. You will not need any purchase received to participate in the survey using this method. To use this method for a survey, I request you to follow the steps carefully,
- Take the 3’x5′ card and write your complete legal name, age, phone number, email address, and residential address. Make sure all the details are authentic.
- After that, send it to this address – Raising Cane’s Customer Satisfaction Survey Monthly Sweepstakes, P. O. Box – 278, Woodbridge, NJ 07095.
Note: Please remember that you can only take one survey using this method. If your block does not reach the destination, please consider yourself disqualified. Also, you need to send your request within the sweets take and survey promotional period; otherwise, you will not qualify.
Selection of Raising Cane’s Survey winners
The winner selection is a completely random process and does not involve any biased opinions. Only the most eligible participant will get the top reference. During a survey, Raising Cane’s chain only selected one participant as a winner.
If the participants have followed all the rules, met all the requirements, and completed the survey using the correct steps, they can increase their chances of getting considered as potential winners.
The winner will get notified by email or phone, and he must respond to the company within two days. If he fails to do so within the given time, the company will not consider him a winner.
If you want to request a winner list to know who won the survey and sweepstakes program, you can send a self-attested business envelope with a stamp to the below address,
- Raising Cane’s Customer Satisfaction Survey Sweepstakes Winners List, PO Box – 278, Woodbridge, NJ – 07095.
After the team receives your request, the company will notify you about the winners’ list.
Contact Details
If you need any help related to the RaisingCanes Survey website or want additional information about the survey, you need to use the contact details below. These Contact details connect to the official members of the company, such as representatives and employees, who will listen and guide you to resolve the issues.
- Raising Cane’s Survey Website: www.raisingcanes.com/survey
- Raising Cane’s Official Website: https://raisingcanes.com/home
- Customer Feedback Form: Click Here
- Contact Number: +1-833-442-2637 (or +1-833-HICANES)
To contact the customer support team, you have to follow the timetable as we know,
- Monday to Friday, follow the timing 8:30 a.m. to 9:00 p.m. (EST)
- Saturday to Sunday. For the timing 10:00 a.m. to 7:00 p.m. (C.T.)
You can use customer feedback to avoid taking the survey and participating in the sweepstakes.
Conclusion
Raising Cane’s Survey is an easily accessible method to get customer responses. All the customers’ devices can connect to the official www.raisingcanes.com/survey website and start answering your question. The company gets details about the improvement points of customer service, and the customer takes home the rewards.
If you are looking for any further information on the Raising Canes Survey topic, please go to the comment section and post your doubts or suggestions. I will reply to your questions.
FAQs
Participate in the survey within 3 days of getting the receipt; otherwise, you will have to re-visit the restaurant and buy another purchase received.
After participating in the RaisingCanes Survey, you will get details about the rewards. Currently, you get a Free Raising Cane’s For A Year reward for a year.
You make different types of food such as Raising Cane’s Chicken Fingers, boss, Texas toast, different types of beverages, coleslaw, and many others. You would have to confirm with the restaurant about it.
No, you will get one chance to take the www.raisingcanes.com survey for each received. You will get an error on your screen if you use one receipt multiple times.
Yes, Cane’s Survey survey is for all customers above 18 years old. So if you meet the age requirement, you can participate in the survey, but you need to have a belly survey receipt.
Unfortunately, the survey is only for the legal citizens of the United States of America. You can participate in the survey if you live in any 50 states of the USA.
To get more details about the survey sweepstakes, click this link – Sweepstakes Details.