Friendly’s Survey is the official initiative by the Friendly’s chain of restaurants to offer a chance for the customer to win exciting survey coupons by expressing their opinions. If you have recently visited the store and eaten your favourite fast food item or purchased ice cream or cake from Friendly’s Menu, you are welcome to get additional reward coupons. Do you want to know more about Friendly’s Customer Service survey at Friendlyslistens.smg.com? Then, please read this article till the end.
In our article, we have covered all the points that you should know before participating in the survey. We have included the basic survey information, purpose, requirements and rules, and the survey process. Finally, we have included contact details and frequently asked questions so that you will have no trouble taking the Friendlyslistens survey. After reading our article, we assure you that you will not have to search for any other website for information.
So, let us first understand the Friendly’s Listens Customer Survey purpose before talking about the details and rules.
Why does the company conduct the Friendly’s Listens Smg survey?
Friendly’s Listens Customer Survey is about checking customer satisfaction, and the company conducts this survey every year. Last year, the company conducted the survey and rewarded Friendly’s $5 Coupon 2022 to each winning participant. In 2024, the company looks forward to conducting its survey and rewarding customers.
The Friendly’s Ice Cream Survey Questions are about your recent visit to any participating store. You will only have to provide authentic details and honest answers in the survey. The company will use the information you provide to grow by increasing product quality and store services.
The Friendly’s stores focus on the customer and try1 to provide the best quality. So, the customers get maximum satisfaction by visiting their stores. In return for giving their valuable time, each customer receives a Friendly’s Coupon Code that he can use at the participating stores and get food at a discounted or free.
The company maintains the privacy of the customers participating in the Friendly’s Survey. It only uses the information to make its services and food quality better.
So, after reading the information thus far, if you are excited to know more about survey details, please read the following point.
Friendly’s Survey Details
| Name of the survey | Friendly’s Voice of the Guest Survey |
| Website for taking the survey | Friendlyslistens.smg.com |
| Rewards / Prizes | Friendly’s Coupon Code |
| Age criteria | 18 and above |
| Survey Language | English or Spanish |
| Entry method | Online |
| Requirement for purchase | Yes |
| Entry | One person per survey |
Friendly’s Listens Customer Survey Rewards
Friendlyslistens survey encourages every customer to participate and provide valuable time out of their lives. For providing their valuable feedback, the Friendly’s chain offers them survey coupon codes. The customers can use their unique codes to redeem at the store and win food at a discounted price using either a $5 coupon or a $25 coupon.
The customers must provide only the authentic details in the survey to get considered by the company. The reward or prizes depend solely on the decision of Friendly’s chain team. So, before participating, you must confirm what the company is giving as a reward. You can check the receipt for more information, as the rewards may be printed.
Friendly’s Survey Requirements
- Visit the official website at Friendlyslistens.smg.com
- Visit the store, and the latest receipt is a must
- Must have Mobile, computer, tablet or any other device
- It would help if you had a good internet connection to open the website.
Eligibility Criteria for Friendly’s Listens Smg Survey
If you meet the requirement and have understood all the basics about the customer opinion survey from Friendly’s, then you must learn about the most important point, which is the rules of participation. The Friendly’s Feedback Survey rules are compulsory, and you must follow and qualify for them.
- The survey language will be English or Spanish, so you must be able to read and understand anyone.
- The Friendly’s $5 Coupon survey age requirement is 18 years and above.
- The survey from Friendly’s is only available in the participating states of the US. If you live in a state where taking surveys is illegal, you must not participate to avoid legal consequences.
- The receipt must be recent and not older than seven days.
- You can take the survey only at Friendlyslistens.smg.com website.
- Each participant can take the survey only one time.
- Any employee working at Friendly’s cannot participate in the customer experience survey because the company does not allow it. The closest family members of the employee or agents also cannot participate in the survey.
- The contact details you provide at the end of the survey should be authentic and current. The Friendly’s team may reach out to you using your email address or mobile number to break the news of winning the reward at the end of the sweepstakes or to confirm.
- If you win the reward or prize, you must use it before it expires. So, confirm the expiry as soon as you get the coupon.
- The company does not allow participants to transfer or sell the reward amount to any third party.
- There is no provision for cash alternatives for the Friendlys Rewards.
How to Take the Friendly’s Survey at Friendlyslistens.smg.com?
If you comply with the rules mentioned above, you can begin participating in the survey. Taking the survey is very easy and will require you to follow the step-by-step method. If you are not sure how to take the survey, then you must start following the below steps,
- To participate in the Friendly’s survey, you must visit the store.
- Now purchase any food item and get a receipt in return.
- Now you have to keep that receipt safer with you.
- Now please visit the official survey website.
- On the website, you must provide a 14-digit survey code from your receipt.
- Then choose the language for your survey.
- Then, click on the “Start” button.
- After clearing the first two steps, you must open the official survey page on your screen.
- Start answering the Friendly’s Ice Cream Survey Questions
- Remember your last visit to the store and answer each question with honesty.
- The questions will ask about the food quality, cleanliness, staff service, environment and similar questions.
- You cannot skip any questions, so you must answer them.
- The Friendly’s team will appreciate it if you provide accurate, verifiable answers.
- Now you will reach the final page of Friendly’s Listens Smg website.
- Now you must provide your current working details.
- The Friendly’s Survey team may reach you to break the news or confirm your identity.
- After you have completed all the steps, you have to move ahead with submitting your survey request.
- There will be a Submit button at the end of the survey. Before clicking it, please ensure that every detail you provided in the survey is true.
- If there is an option to participate in the sweepstakes, you can do it, but it is completely optional.
What is Friendly’s Chain?
Friendly’s chain is an American restaurant chain that provides food items such as soups, salads, breakfast items, ice creams, sandwiches, burgers, hot dogs, and much more. S. Presley Blake and Curtis Blake were the two people who founded this company back in 1935. At that time, the company was in the Springfield, Massachusetts location, but later they decided to move its headquarters to Wilbraham, Massachusetts.
The company has been around for nearly 88 years, and during these years, it has provided customers with the best quality food and service possible, with all its 126 branches located in 126 states. About 10,000 employees work at chain stores in different states, such as Delaware, Florida, Maine, Maryland, Connecticut, Massachusetts, New Jersey, New York, NEw Hampshire, South Carolina, and Pennsylvania.
Contact Details
Many customers may face issues related to the survey when they first try to open the website. If you are also facing this issue, you must know the contact details of Friendly’s store chain so that you can contact the survey team and get help. Kindly read the below contact details to get help related to the Friendly’s Listens Customer Survey.
- Friendly’s Official Website: www.friendlys.com
- The Survey Website: Friendlyslistens.smg.com
- Phone Number Support: +1-484-766-1082 / +1-800-966-9970
- Address for Mail: 1855 Boston Road, Wilbraham, Massachusetts, United States.
- Facebook: https://www.facebook.com/FriendlysIceCream
- Instagram: https://www.instagram.com/friendlys_icecream
You can use the given details to get any help related to the survey.
Conclusion
After carefully reading and understanding each step in this article, I am sure you are clear about Friendly’s Listens Customer Survey and how to take it. Please check the reward printed on your receipt and then participate in the survey. The survey is available on its official website at Friendlyslistens.smg.com, and while participating, you must comply with all the rules we mentioned in this article.
For any further questions or doubts about the Friendly’s Survey or Friendly’s Coupon Code, you are free to leave your comments in the given option below. I will reach out to you and help.
FAQs
I am not able to open the www.friendlys.com survey website. Please assist me.
Friendly’s Listens Survey website is available at https://friendlyslistens.smg.com/ link. The link you are trying to open is not valid, as it will open the company’s official website.
I participated and won Friendly’s Coupons 2022, but I could not use it.
When participating in Friendly’s $5 Coupon 2022 survey, you must have received the coupon code. Usually, that code expires after some days, for example, 30, 60 or 90 days. If you did not use the coupon within that period, you would not have gotten any Friendlys Coupon Code discount.
I purchased it at Friendly’s 10 days ago, but my receipt 14-digit survey code is still not working.
Friendly’s Survey receipt code is valid for only 7 days. You are 3 days late, so the company system may not accept the survey code. Kindly contact the company team or reach the nearest store and ask for further help.