Get in Touch With Us
Got a question about one of our reviews, spotted something out of date, or want to flag a poker site we should be looking at? This page explains how to get in touch with Best Online Poker Sites and what happens once your message lands with us.
How to Reach the Team
Email is the best way to reach us. We read every message that comes in and aim to reply within two working days. A brief line on what your message is about — a correction, a question, a partnership enquiry — helps us route it to the right person and get back to you faster.
We are a small editorial team, so please bear with us if a reply takes a little longer during busy periods. Every message gets a real response from a person who has actually read it, not an automated bounce-back.
What We Can Help With
- Questions about our rankings — If you want to know why a site sits where it does, or how our editorial ratings work, ask us directly.
- Payout and withdrawal queries — If you're weighing up which sites process cash-outs fastest, or you've had an experience worth sharing, we're interested to hear it.
- Corrections — Bonus terms, licensing details, and payment options at poker sites change often. If something looks outdated, tell us and we'll check it against the operator's current terms.
- Coverage suggestions — Think we're missing a site or a payment method that matters to real money players? Let us know.
- Partnership or media enquiries — If you represent a poker operator or a related business, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We can point you toward support resources, and you can also call 1-800-GAMBLER at any time.
What We Can't Help With
We are an independent review site, not a poker operator. We cannot process deposits or withdrawals, manage your account at any poker room, resolve a dispute with a specific site, or verify your identity documents. For those issues, you will need to contact the poker site's own support team directly — details are usually in their cashier or help section.
A Note on How We Cover Poker Sites
This site earns commission when readers sign up through some of the links on our pages. That relationship never decides how a site is ranked or reviewed — our ratings reflect factors like licensing, traffic, game variety and payout reliability, not who pays us. If you think an existing review reads as biased, or reflects an editorial connection we haven't disclosed clearly enough, tell us and we will look into it.
Readers comparing sites on payout speed and other criteria can see our current rankings and mini-reviews on the homepage, and readers outside GamStop-regulated regions may also want our Best Non GamStop Casinos page.
Before You Get in Touch
All content on this site is intended for adults aged 21 and over (18+ in states where that is the legal minimum), and nothing we publish should be read as a guarantee of winning or a way to make money. Online poker is regulated on a state-by-state basis in the US — there is no single federal framework — so availability and legal status vary depending on where you live. If gambling has stopped being fun or you're finding it hard to control, help is available around the clock through 1-800-GAMBLER, and several states run their own self-exclusion and support programs worth looking into.
With that in mind, we're happy to hear from anyone — casual players sizing up their first real money site, grinders comparing rakeback deals, or readers just double-checking a fact before they sign up anywhere.